Privacy Policy

Our Privacy Policy is simple

Conceptstore is a design studio based in Hornchurch, Essex, UK and we think that you should know what personal data we collect and how we use it. However, we don’t want to bore you with legal terms and jargon. There’s only a few things you really need to know:

  1. We collect a minimal amount of data
    If you’re an email newsletter subscriber we only take your name and email address so we can send you emails
  2. We use data to communicate with you
    We never pass or sell on any data to anyone. We only use data to communicate with you
  3. We use analytics for our website visitors
    Our website uses something called analytics to tell us how we can improve our website experience for you. Analytics provides insights such as which pages of our website are being viewed and for how long. To be honest it gives us much more detailed information then that but it’s all recorded anonymously. We are not privy to any of your personal data via analytics.

When and how do we collect private data?

  1. Email Subscriptions
    If you subscribe to our email newsletter and you personally enter your name and address
  2. Purchased Lists
    If we buy a business list and your contact details happen to be on it
  3. Delivering Services
    If you’re a client and we’ve asked you personally for your name, email address, a delivery address to send you goods and your personal online profile details so we can carry out work for you.

How do we store and process your data?

  1. Mailchimp
    To send email newsletters we use a system called Mailchimp which stores your name and email address
  2. Print Suppliers
    For clients, we may share your personal details to our print suppliers when they need to deliver goods to you. This can include your name, address and telephone number.
  3. Hosting
    For clients, we share only an email address with our hosting provider in order to setup your hosting accounts with us and to ensure that you can gain access to it.
  4. Security
    For clients, any other personal information such as online profile details are stored securely. We wouldn’t like to state how, in public, (just to be on the safe side) but you’re more than welcome to contact us directly to find out what security methods we have in place.

How can you find out what information we hold on you?

  1. Communication Data
    If you’re an email newsletter subscriber then we only hold your name and email address. To double check this, next time you receive a newsletter from us, click update preferences at the bottom of the email, or contact us directly.
  2. Client Data
    If you’re a client then please feel free to get in touch personally to find out and retrieve what data we hold on you.

How can you get your data removed from our systems?

  1. Communication Data
    If you’re an email newsletter subscriber and you want your data to be removed from our systems then please unsubscribe from our newsletter the next time you receive one or contact us directly.
  2.  Client Data
    For clients, to have your data removed from our systems, then please contact us directly and we’ll be happy to oblige.

Linking to other websites / third party content

Our website may promote other websites through linked URLs as a part of a display advertising network (Google AdSense) or through personal recommendation. These are endorsements but we do not take any responsibility for the content (or information contained within) any linked website.

  • How to contact us?
    If you have any queries regarding your personal data with Conceptstore then please get in touch via T:0798 542 3845E: info@conceptstore.co.uk